The new Bathmate Hydromax series is designed for better performance and accommodate bigger size penises than the previous Hydromax. In fact, Hydromax X30 is the second biggest hydro pump in the Bathmate pumps, Goliath being the biggest of them all.
However, since the March 2013, there have been issues encountered on the Hydromax series, X30 in particular. The issue being not able to sustain good suction. On some occasions, users reported the pump produces bubbles while using it. Bathmate offers some quick fixes and tips about how to use Bathmate Hydromax penis pump properly.
A Short List Of Quick Fixes
The release valve can be out of alignment when it is left in a locked position for a long time. When not in used, the lever should be in the central position, ideally.
In Hydromax models, when it is left locked either to the left or right for a long time, the lock becomes unbalanced or misaligned and need to be reset manually.
Switching the valve from left to right locked positions several times is a way of resetting the lock. If it straightens itself out, there is a good chance the lock is working. If it does not, try to switch the lever/switch from to left to right lock positions once again.
Alternately, flick the cap off using a screwdriver, and manually straighten the valve using the fingers.
Install or put the valve back into the cap making sure it is in the correct orientation holding the grey nipple, and then click the cap back again to its operational position.
How To Replace Hydromax Valve
Replacing The Comfort Pad
Basic Troubleshooting Steps On Determining A Faulty Hydromax
Testing The Internal O-Ring
Replacing The Bathmate Hydromax X30/X40 Valve
Bathmate Is Sucking The Balls or Digging In Pubic Skin
The new Hydromax series X30/X40 and its corresponding Xtreme series include a comfort pad to prevent this from happening. This is the purpose of the comfort that comes with the new Hydromax series, and it’s removable. This means, you can take it off the pump and can still use the pump without the comfort pad being on it.
The reason a pump user would do this is to experience more suction power, which in turn generate more negative pressure or vacuum inside the pump resulting to a more intense pumping experience.
However, there is a bad side using the Hydromax pump without its comfort pad on it as it tends to dig into the skin right where it has direct contact at the pubic area, or worse it sucks in the balls while performing pumping routine, which can be uncomfortable.
If you’re among such Hydromax users who like to use the pump without the comfort pad but still want the comfort, you can use a universal penis pump sleeves. You can get this from eBay or Amazon.com, or even at the local sex toys shop near you. This type of penis pump sleeves are similar to those used on conventional air vacuum pump, but of course, can be used with the Hydromax pumps without the comfort pad.
Hydromax Valve Test and Repair Guide
This troubleshooting and testing method is taken from Bathmate's official support. Check below on how to get in touch with the Bathmate helpdesk for other concerns not mentioned in this article. The first part of this 10-Step troubleshooting and testing guide is to test Bathmate's internal O-RING making sure it's properly positioned and no air leak. This applies to Hydromax models
Step 1
Take out the grey insert comfort pad.
Step 2
Fill the pump with water and using a smooth surface object like a cup or beaker, pump it to seal.
Step 3
Once the seal is made, hold the pump vertically waiting 5 seconds to allow the water to settle. There should be no bubbles that appear inside the pump cylinder, which means the seal is air tight.
Step 4
Rotate the pump position to 180-degree position, which means if in Step 3 the valve is in upside, it should be in downside with this position. Again, there should be no bubbling appears.
Step 5
Once all the tests are confirmed for both the seal and O-RING, the remaining air inside the pump should be expelled.
Step 6
By holding the neck part of the Hydromax pump, press towards the gaiter to expel remaining air inside the pump.
Step 7
Check again for any present of bubbles
Step 8
When air bubbles are present and coming from the grey valve, press the pip inward using your finger and if the bubbles stop, the valve is faulty. Either clean, or replace it. First, try to remove and clean it. Video instruction is provided above on how to remove/replace the black pip.
Step 9
When air bubbles are present and coming from the valve O-RING, twist the valve head around in order to clear any obstructions or whatever causing it to stop the leak.
Step 10
Once everything is confirmed working, depress the release valve and the cup or beaker can now be remove.
This is how it looks like when air bubbles are present due to air leaks.
Hopefully, at this point, everything should work normally. If not, try this method/tip used by a Bathmate Hydromax X40 user;
I pumped it rapidly with force against a wall while having the valve in the lock position. Then press the release valve so air can escape.
The reason I did this is for the air to push the O ring into place as I believe it wasn't seated properly.
You could also use warm water and flush it through the O ring as the warm water may help the O ring expand.
When Everything Fails
Unfortunately, when the quick fixes above suggested by Bathmate fails, you need to contact Bathmate support and let them know the trouble. Bathmate will send the replacement valve for free.
Visit Bathmate Hydromax Official website to contact support. Once you are in the official website, scroll towards the bottom of the page and click on “CONTACT US” link to fill up the form for U.S. customers.
For Europe-based customers, Bathmate provided a phone number that can be contacted at the contact page. If you need more info about Bathmate hydro pump series, check the Bathmate pumps review page.